SUPPORT
CONTACT US
Have questions, feedback, or facing technical issues while playing AuctionX? Our support team is here to help. Get in touch with us using any of the channels below.
Email Support
Send us an email for account inquiries, bug reports, and general feedback.
support@auctionx.appIn-App Support
Log in to your account and navigate to the support tab to submit a ticket directly.
Open Support Panel →Business & Partnership Inquiries
For marketing requests, advertising placement sponsorships, API integrations, and developer partnership opportunities, please email us directly at: business@auctionx.app. We aim to respond to all inquiries within 2 business days.
Response Times
Our team works actively to respond to standard customer support tickets within 24 to 48 hours. Technical investigations into database synchronization or leaderboard bugs may require up to 3 business days to resolve.